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Contact Us

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Questions? No problem. That's what we do. Try our FAQ.

Old-school? Give us a call at 203.226.8166

First time clients? Click here to schedule a call to learn more about F&B. Brittany, our Director of Client Services, will acquaint you with our process and get you the information you need. You can also use the "Contact Us" form on this page.

Want to book or change an appointment? Email info@freudigman.com

  • Where are you located?
    We are located in Westport, CT at 1720 Post Road East, Suite 113. Click here for directions.
  • How do we get started?
    Please email us at welcome@freudigman.com or give us a call at 203-226-8166 and we will be sure to have our New Client Coordinator in touch with you.
  • Will you send an instructor to our home?
    Our instructors do not go to students’ homes. We prefer to have all of our sessions in the center not only because in person sessions are optimal for instruction, but also because of the many benefits of being in the center itself. If occasionally a session needs to be online or if getting to the center is simply not ever possible, we will conduct sessions via Zoom.
  • Do you provide for online instruction?
    We prefer to have all of our sessions in the center not only because in person sessions are optimal for instruction, but also because of the many benefits of being in the center itself. If occasionally a session needs to be online or if getting to the center is simply not ever possible, we will conduct sessions via Zoom.
  • What if my child doesn’t click with the instructor you have selected?
    Success with one-on-one instruction depends as much on the student and the instructor “clicking” as it does on the instructor’s expertise. We have many experienced instructors at F&B - if there is no “click” with one, we will make a switch.
  • What are your hours?
    Instructors are available Sundays 11:00 am - 7:30 pm and Mondays through Thursdays 3:00 - 9:00. Our administrative hours are Mondays through Fridays 10 am - 6pm
  • How do I reach out about scheduling?
    Please email or iMessage us at info@freudigman.com or call or text us at 203-226-8166
  • What do I do if my child can not make an appointment?
    Please email or iMessage us at info@freudigman.com or call or text us at 203-226-8166 as soon as you can. Please let us know what days and times might work to reschedule the session.
  • What’s your cancellation policy?
    Our cancelation policy asks for all cancellations and scheduling changes to be made through info@freudigman.com by 6:00pm the prior business day (or 6:00pm on Friday for weekend or Monday appointments) to avoid a charge.
  • How can I access my student’s schedule?
    We can provide you with a link to set up a user id and password for Tutor Trove, F&B’s scheduling software. Once you are in, you can see your family’s F&B schedule and notes instructors have written about their sessions with your children.
  • Do you offer group classes?
    All test prep at F&B is done one-on-one. We use a unique approach to test prep that focuses on critical thinking, applied reasoning, and problem solving strategies. We do not teach to the test -- we teach through the test to help students develop an awareness of their own strengths and weaknesses and build skills that will serve them not just for the standardized tests, but throughout their academic careers and beyond.
  • Can my child take a free diagnostic ACT and/or SAT?
    Yes! We hold baseline testing every weekend. For standard time test takers, we offer the tests on Saturday at 8:30 am and 1 pm. For those with accommodations, we offer the tests on Saturdays at 9 am. Sign up here.
  • My child has accommodations in school. Will he/she automatically get accommodations for the ACT/SAT?
    Getting accommodations with the CollegeBoard (SAT) and the ACT are not automatic, but we can help with the application process.
  • What ever happened to SAT II Subject Tests?
    In the 2020-21 academic year, the CollegeBoard eliminated subject tests.
  • Do you guarantee scores?
    No - we can’t take the test for the students ourselves! Teenagers are fickle creatures and can have bad days. However, if progress expectations aren’t met, we adjust the test prep plan which could mean finding a better fit for tutor, changing the test, or a deep dive into understanding why a student’s performance may not be as expected.
  • How many sessions are needed?
    Every student has different goals and responds differently to test prep, so it is impossible to say a number! What you can expect is discussed when setting up the test prep plan.

FAQ

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